The Plant Quality Manager is responsible for providing leadership to a large or complex plant in the area of maintaining and improving the quality systems as prescribed by the Division and the corporate standards. The PQM will assist in developing division or corporate quality systems standards. Duties include management of change control, data collection schemes, test methods & equipment, standard instructions, audits, manuals, and other routine quality systems areas. Mentors and trains Plant Quality Managers at other locations. The PQM also must direct the activities of hourly quality staff when applicable. Other duties include training plant personnel in quality processes; facilitating improvement teams; managing compliance to specifications; and acting as product safety team leader, if applicable. In addition, Plant Quality Managers must serve as the point of contact with customers for product or service quality.
- Provide hands-on management of the elements of the QMS (Quality Management System.) These include quality action plans, corrective actions, supplier quality management, customer complaints, standard work, audit processes, standard procedures, test methods, and process controls.
- Ensure Business Unit systems are tied into corporate standards via reviews and audits
- Responsible for managing all change control and line validation
- Generate scorecards and reports for all aspects of plant quality, not limited to and including VOC, CARs, SCARs, COAs, on-time and in-full deliveries, SPC reporting, losses, product safety, internal, third party & customer audits and change control processes.
- Conducts advanced statistical analysis and process capabilities for process and product quality.
- Independently manages customer interactions as it relates to product or service quality
- Actively leads cross-divisional teams toward continuous improvement initiatives.
- Identify, define and promote awareness of customer requirements for the plant.
- Where applicable, manage the food safety team and organize its work, ensure relevant training and education of the food safety team members, ensure the food safety management system is established, implemented, maintained and updated, and report to the organization's top management on the effectiveness and suitability of the food safety management system
- Leads cross-divisional quality improvement initiatives and audits.
- Active member of the plant leadership team.
- Covers for regional quality responsibilities as required.
- Some level of travel may be required.
- 4-year degree
- Greater than 6 years of experience in quality or manufacturing related role
- ASQ CMQ/OE or ASQ CQE; Lean Six Sigma Black Belt or Green Belt Certification preferred
- Analytical skills; statistical analysis expertise and proven statistical process control experience
- Equipment validation background preferred
- Supervisory experience; excellent verbal & written communications skills; strong presentation skills, proficiency in Word, Power Point, Excel